01
Talk privately
Start with a 20-minute phone or video consultation. No preparation is needed, and you do not need to send anything beforehand.
How it works
One conversation.
A clear next step.
We keep the process personal and straightforward, from the first call onward.
Book a private consultation02
Choose a sensible first step
We’ll understand what matters to your household and explain what each level includes. Pricing depends on the household and is covered during the consultation.
03
We do the work
You work with one team. We handle the work and explain the few things only you need to do, in plain English.
04
Stay supported
We keep working to maintain your protections, review what matters and give you a person to call when you need help.
The wider picture
859,532 complaints.
$16.6 billion reported.
The FBI’s Internet Crime Complaint Center received 859,532 cybercrime complaints reporting $16.6 billion in losses in 2024. These are reported complaints and losses, not a count of every incident or every person affected.
FBI Internet Crime Complaint Center · 2024 Annual ReportA private beginning
A conversation, not an intake gauntlet.
Every engagement starts with a private 20-minute conversation. Tell us what prompted you to reach out and what you hope to change. No preparation is needed, and there’s no need to send sensitive information beforehand.
Clear expectations
A candid view of what’s possible.
Some information can’t be removed, and broker listings may return. No service can guarantee that fraud or account compromise will never happen. We’ll explain what can be addressed, the limits, and a sensible next step.
Personal support
Help that fits your household.
You’ll work with one team and have a trusted person to contact. Depending on the scope, support may include a home visit, household training and backup preparation. We keep guidance clear and practical.